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FAQ2019-04-02T09:33:23+00:00

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Question answer

About Flashleopard services

[accordion] [accordion-item title="1. Do You Provide Logo/Private Labeling/Print on-demand Services?"] Yes, we will provide customization service to our clients. No matter for branding and customized logo, or designed printing on-demand products and packages. Usually we will have MOQ requests for custom products and packing, but the cost differs in accordance with designs and specific items. [/accordion-item] [accordion-item title="2. What Advantages Can You Offer to Your Customers?"] What we do is dropshipping fulfillment service. That means we will do sourcing, preparing stocks, QC, and packing, then shipping goods out services. •No processing fee required. •No storage fee in need. •No minimum order quantity request. •Sourcing products for your dropshipping business for free •Always accessible easily for your after sales troubleshooting. •Quality control and branding assistance for you •Keep you updated with the latest winning products, which is hot selling. [/accordion-item] [accordion-item title="3. How to Work with Flashleopard?"] First, you can get in contact with us via Skype or Email. Then send us your wanted product links or pictures. After our quotation, if you think the price is reasonable, you can place your dropshipping orders to us, to start out cooperation! [/accordion-item] [accordion-item title="4. Can You Offer Added Value Service Like Video and Picture Shooting?"] We can provide the video or picture shooting service at a very low cost, once you have been placing orders to us regularly, or help to find a reliable photographer for you, if you want. [/accordion-item] [accordion-item title="5. How Do You Deal with Returns or Refunds?"] Reship or refund after confirmed with track status or picture evidence. [/accordion-item] [accordion-item title="6. How Many Payment Methods Can We Choose?"] We provide 4 payment methods, PayPal, T/T (Bank Wire Transfer), Western Union and Store Credit. [/accordion-item] [accordion-item title="7. Can I Import Your Products to My eBay, Amazon, Wish, Etsy Stores?"] You have to manually list our products in your stores, and place Excel dropshipping orders with us. [/accordion-item] [accordion-item title="8. If I Find A Product in Taobao, Can We Provide U the Link and U Buy and Ship for Us?"] Yes, that works. [/accordion-item] [/accordion]

About drop shipping

[accordion] [accordion-item title="1. What Is DropShipping?"] Dropshipping is a trendy business model. When you get sales from your Shopify, Etsy, Woocommerce, eBay or other online stores, you do not need to buy in bulk and send parcels to your customer, instead, you just need to transfer end customers’ order and shipment details to your dropshipping supplier, who will buy the products and ship parcels out directly to the end customers. [/accordion-item] [accordion-item title="2. Why DropShipping Is So Popular?"] Image that, you can start an online business with limited funds, after building up an e-commerce website, what you need to do is focus on digital marketing, and get more clients to buy, no need to rent a warehouse, buy stock, or hire people to process your orders. So if you want to start one online business with a tight budget, and can compete with other retailers, dropshipping would be a good business mold for you. What’s more, it frees you up from time-consuming works, it’s up to you, to work anytime and anywhere you want, isn’t it attractive? [/accordion-item] [accordion-item title="3. How to Start DropShipping Business?"] Step 1. Google what dropshipping is or watch some Youtube videos. Step 2. Choosing the right selling platform for your business, eg: Shopify or Woocommerce. Step 3. Choosing a profitable dropshipping niche in from Aliexpress or 1688. Step 4. Getting a sales tax ID. Step 5. Implementing a customer acquisition strategy. Step 6. Finding reliable dropship suppliers, such as Flashleopard. [/accordion-item] [accordion-item title="4. How Much Is It for Shipping to Different Countries?"] The shipping cost is dependent on the weight and attributes of the products. [/accordion-item] [accordion-item title="5. When and How Can I Get the Tracking Number and Dispatching Time?"] Normally, we will send the tracking number and ship them within two working days after your payment received. [/accordion-item] [/accordion]

About shipments and parcel tracking

[accordion] [accordion-item title="1. How Can I Place A DropShipping Order?"] If you like the price we quoted, then send the orders to us. [/accordion-item] [accordion-item title="2. Where Can I Track My Parcels?"] You can track your parcels by entering the tracking numbers on the website of: www.17track.net [/accordion-item] [accordion-item title="3. Will You Send Invoice or Receipts along with the Parcel?"] No, we won't. Normally we only send items without invoices and receipts along with the parcels unless you request us to do so. [/accordion-item] [accordion-item title="4. Will the Parcels Get Lost During the Delivery?"] There will be a risk of 1-3% order loss during the delivery if using China Post Ordinary Small Packet Plus, we will not accept any complaints or refunds when choosing this shipping method. We do not accept any complaints no-received items if your customer does not support to clear the customs. If some uncontrollable factors lead to the order going missing by DHL, ePacket, USPS, China Post Registered Air Mail, we will resend the order again to your customer. [/accordion-item] [accordion-item title="5. Why My Customers Didn't Receive the Products on Time Even over 2 Months?"] Our average delivery time to the USA is 6-14 days by ePacket and 14-25 days by China Post Registered Air Mail, however, it is an average figure that means there will be probably be a few delays during the shipping for some unlucky parcels. Sometimes because of the holidays, serious weather, security inspection etc. Anyway, we will always follow this delay orders for you. [/accordion-item] [accordion-item title="6. Why Is There No Tracking Information about My Package on Website?"] Normally, it will take around 3 days for tracking information updates when it is dispatched. If you have not seen the tracking information updates on the internet 3 days since dispatched, then it might be because of the post office processing delay, we have to wait for another 2 days. As long as some products are too hot to keep inventory, there will probably be a momentarily out of stock for items you are working on. No worries, they will be back in stock in 2-3 days, and the tracking information will be updated soon. [/accordion-item] [accordion-item title="7. Why Does the Tracking Information on My Package Stay in A Location for A Long Time Without Having A Change?"] For international shipping, the custom is a very strict role. They are always inspecting parcels in bulk instead of one by one. When they find a hazardous article in a large bulk carton and it happens that one of our parcels (despite it being a normal products) is also in this cartoon, then they will stop approving the large carton and take it aside. Next step, they will put them through a more advanced inspection, they will open up the carton and inspect each package one by one. For this period, it will take a very long time, which is why the tracking information stays still without moving. [/accordion-item] [accordion-item title="8.Why Do You Put A Lower Value on a Package?"] Some customers have been complaining about the price we wrote on the ePacket package lately, so we have to clarify this behavior right here to eliminate the misunderstanding. First of all, everything that ships from one country to another country has to declare the value. That is the government policy. Frankly speaking, it is a custom policy. And every country has different taxing standard, for instance, Secondly, every country has a different taxing standard, and the price we usually write on the package is lower than the real price. For example, the price on the Customs Declaration showed above is $2.10, but it is far lower than the actual price. That is because if we write it at a lower price, the customers will not pay the Tax. And this is very important, each parcel and each vendor have to do this. So, to declare the lower value can avoid the tax effectively. [/accordion-item] [accordion-item title="9. What Is the Shipping Price and Delivery Time?"] Witries and also Shipping methods. You guys should calculate the shipping price by using our Tool And it is also available with delivery time. [/accordion-item] [accordion-item title="10. When Adding products Is It possible to Select More Than One Shipping Method in Order to Give My Customers A Choice?"] Actually, you can do that!You can add anything shipping methods to your store manually, and change shipping method order page when submitting orders to [/accordion-item] [/accordion]

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